Low retention and brand switching
Industry
Telecommunications
With the constant technological changes and advancements, telecom businesses are finding unique ways to attract and retain their customers. A rewards program can strengthen your customer relationships by offering powerful and personalised incentives.
Challenges
Lack of deep customer insight and relationships
Low differentiation and highly competitive industry
Suggested Use Cases
Member Rewards
An out of the box rewards solution to make it more attractive to become a customer and add value to stay a customer.
Instant Cashback
Using affiliate offers, let your customers automatically earn cashback on their online shopping with your own branded extension or SDK.
Keep your customers close
Stand out in the crowd and incentivise customers so that they have a reason to stay and not be tempted by competitors. One way to do this is by getting to know them first — when you know what they like, it’s easier to offer them the right rewards. Choose from our wide range of third-party rewards and retain more customers.
Add rewards to increase retention
Don’t settle for generic rewards. Offer your customers free cashback on their online shopping and let them use it towards their phone bill, upgrades or even redeem as gift cards. Add a new revenue stream and provide added value to your customers at the same time.
Become the brand of choice
Offer rewards that your customer will love. A loyalty program will collect the data for you, so that you can focus on personalising their loyalty and reward experience. Remember, the more data your customers share with you, the better your offers and communications can be.